Qatar Airways has decided to extend Privilege Club membership status by 12 months, the airline announced in a press release.
Qatar Airways’ loyalty programme, Privilege Club, is going further to honour the loyalty of its members by extending or reinstating their tier status for 12 months, for memberships due to expire before 31 January 2021. Members can retain their current tier benefits such as upgrades, Shop & Pay with Qmiles, extra baggage, lounge access, and more, for 12 months”, the airline announced on its website
Earlier, the airline had announced a tier extension offer of up to six months but in the face of extensive travel bans due to the COVID-19 coronavirus crisis, Qatar Airways has increased the extension by an extra six months to facilitate its elite customers.
Talking to the media, Qatar Airways CCO Simon Talling-Smith said:
“As travel restrictions increase, we want to reassure our Privilege Club members that they will not lose their hard-earned membership status. As such restrictions are outside of our control as an airline, we are honoring the loyalty our members have shown us by offering to extend or reinstate their tier membership and benefits for 12 months.”
Qatar Airways has been lately facing a good deal of criticism for its slow response to customer refunds during the ongoing coronavirus crisis but this announcement will help in repairing the harm done earlier to its brand image.